|Smart phone controlled||Wireless||Micro vibration||Portable|
- The SandPuppy FITBELT is a smartphone-controlled, electronic heating belt with a deep, penetrating heat and micro-vibrations for back pain relief and can be used while on the move
- The belt is controlled by the sandpuppy mobile app. which is available on Android and iOS platforms. The app. remembers your last used settings
- The belt provides 60 minutes of heat and vibration per charge and the charge duration is 2 hours. The belt has a built-in AUTO mode that alternates cycles of 20 minutes of heating on and off. The belt has an auto shut off feature that is activated in 1 hour which means that the user can sleep with the belt on
- The belt provides a deep heat that can go as high as 60 degree C (140F). The belt also provides micro-vibration that makes the patient feel comfortable. Since the belt is adjustable; you can control the heat and vibration according to your comfort.
- It is adjustable to different levels for your body and can be wrapped around the lower back, upper back and shoulder. The belt is not designed for lumbar support.
- The belt is light and portable which allows you to use it wherever you go. Its slim design ensures that it can be carried in a laptop bag or a hand bag and shirts and jackets can be worn above the belt. The belt is wireless and can be used anywhere.
- The belt is suitable for both male and female patients. The SandPuppy Fitbelt is ideal for people who are busy and need need fatigue relief on the go.
- The packing includes:
- Sandpuppy Fitbelt
- Travel pouch
- Size extender
To return an item, customers must notify us through our Website or by email and a prompt response is assured to such notifications. Once the Product return/complaint request has been raised by you, AMPL shall initiate a process to vet the request and proceed accordingly.
The option to return will be allowed to you at the sole discretion of AMPL, and such requests may only be considered in the following cases:
- Products were received in a damaged condition;
- Products were received in packaging that had already been opened;
- Due to a Product complaint after verification by AMPL;
- When Product is received with remaining expiry period of less than 6 months from date of dispatch or in the event that only 50% or less of shelf life is remaining from date of receipt whichever is lesser (unless already confirmed and agreed by the customer);
- Incorrect order processing, where you have placed an order for one item code but a different item code was dispatched by AMPL;
- Shipment of short quantity;
- When the time period since order confirmation exceeds 30 days - the order is automatically cancelled and a refund (where applicable) is initiated;
The customer is required to initiate a return request with 7 days of receipt of the product;
- Refunds are applicable for products received in un-opened and un-used condition.
- If opened but returned in the original packing and working condition, customer will be eligible for credit note/ replacement of same or greater value.
- When an order has been confirmed and not yet been shipped, the customer can cancel the order from the order tracking mechanism.
- For orders > Rs. 20,000, products can only be fully exchanged, not refunded in case of any manufacturing defect or damage during transit.
- Rehabilitation products are not eligible for returns, refunds or replacements. In case of a manufacturing defect, damage in transit or incorrect product shipment, the product will be eligible for replacement only.
In any of the above cases, after due verification from AMPL's end if required:
- If payment has been made by credit card / debit card through the designated payment gateway, then the refund amount will be reversed back to your credit card / bank account within 15 days of receipt of the returned goods. Sometimes financial organizations take a longer time to process the refund request.
- If payment has been made by a NEFT / RTGS transfer has been made then the refund amount will be reversed back to your bank account within 15 days of receipt of the returned goods;
- If payment has been made by Cash on Delivery method then the refund amount will be transferred to your bank account (as per bank account details provided by you) within 15 days of receipt of the returned goods;
Shipping:AMPL endeavours but does not guarantee to deliver the products to customers within 10 business days from the date of placing your order depending upon the shipping location. Factors such as delay in delivery through the courier partner, transporters' strike etc. may also affect delivery timelines. AMPL will not be liable for any loss or expenses sustained by the Buyer arising from any delay in the delivery of the Products howsoever caused.