Coloplast 11856 Sensura Click 2 Piece Maxi Transparent Urostomy Pouch
|Size: 60 mm||Box of 10||Transparent||Anti-reflux Valve|
- The Coloplast Sensura Click 2 Piece Maxi Transparent Urostomy Pouch can be attached securely to the barrier by a mechanical coupling system
- An audible click confirms that the pouch is locked securely to the barrier
- Before the pouch is locked into position, it can be rotated into the desired position to accommodate your body's position (standing, lying down, emptying) without having to remove the pouch from the barrier
- The mechanical coupling can also be repositioned to enable easy handling whether you're left- or right-handed
- The pouch can be removed separately from the SenSura double-layer barrier, allowing the pouch to be changed more frequently than the adhesive barrier
- The pouch features an anti-reflux valve which prevents the urine from washing over the stoma, reducing the risk of urinary infections
- The soft tuck-away outlet makes it easy to use and can be tucked away when not in use
- This prevents it from rubbing on your leg, offering more comfort and discretion
- The pouch has been divided into chambers which spread the urine evenly within the pouch
- This allows it to have a flat and discreet profile while reducing splashing sounds
- The pouch is available in the coupling sizes of 60 mm
- They come in a standard packing of 10 units per box
To return an item, customers must notify us through our Website or by email and a prompt response is assured to such notifications. Once the Product return/complaint request has been raised by you, AMPL shall initiate a process to vet the request and proceed accordingly.
The option to return will be allowed to you at the sole discretion of AMPL, and such requests may only be considered in the following cases:
- Products were received in a damaged condition;
- Products were received in packaging that had already been opened;
- Due to a Product complaint after verification by AMPL;
- When Product is received with remaining expiry period of less than 6 months from date of dispatch or in the event that only 50% or less of shelf life is remaining from date of receipt whichever is lesser (unless already confirmed and agreed by the customer);
- Incorrect order processing, where you have placed an order for one item code but a different item code was dispatched by AMPL;
- Shipment of short quantity;
- When the time period since order confirmation exceeds 30 days - the order is automatically cancelled and a refund (where applicable) is initiated;
The customer is required to initiate a return request with 7 days of receipt of the product;
- Refunds are applicable for products received in un-opened and un-used condition.
- If opened but returned in the original packing and working condition, customer will be eligible for credit note/ replacement of same or greater value.
- When an order has been confirmed and not yet been shipped, the customer can cancel the order from the order tracking mechanism.
- For orders > Rs. 20,000, products can only be fully exchanged, not refunded in case of any manufacturing defect or damage during transit.
- Rehabilitation products are not eligible for returns, refunds or replacements. In case of a manufacturing defect, damage in transit or incorrect product shipment, the product will be eligible for replacement only.
In any of the above cases, after due verification from AMPL's end if required:
- If payment has been made by credit card / debit card through the designated payment gateway, then the refund amount will be reversed back to your credit card / bank account within 15 days of receipt of the returned goods. Sometimes financial organizations take a longer time to process the refund request.
- If payment has been made by a NEFT / RTGS transfer has been made then the refund amount will be reversed back to your bank account within 15 days of receipt of the returned goods;
- If payment has been made by Cash on Delivery method then the refund amount will be transferred to your bank account (as per bank account details provided by you) within 15 days of receipt of the returned goods;
Shipping:AMPL endeavours but does not guarantee to deliver the products to customers within 10 business days from the date of placing your order depending upon the shipping location. Factors such as delay in delivery through the courier partner, transporters' strike etc. may also affect delivery timelines. AMPL will not be liable for any loss or expenses sustained by the Buyer arising from any delay in the delivery of the Products howsoever caused.